I made a reservation on Airbnb last year for a three-month trip to France this winter. My host canceled at the last minute, and Airbnb agreed to refund me $728. I have not received the money yet. The ...

Teresa Santos spent a year trying to get thousands of dollars back after her Airbnb account was hacked.

You can change your Airbnb password easily in two ways. Airbnb allows you to change your password via your account settings, or reset it through an email link if you ...

Bart Colen’s host canceled his rental at the last minute, and Airbnb promised to send him a refund. But months later, the money is still missing. The reason? Colen closed his bank account. Q. I made a ...

And frankly, our advocacy team would like to know too. Kankindi had booked a long stay on Airbnb in Manila. But two days into her trip, Airbnb canceled her reservation and froze her account. “I was ...

A man books an apartment in Beverly Hills through Airbnb and quickly discovers the address doesn’t exist. Then Airbnb hits ...

So you’ve set up an Airbnb account and hitched yourself to the Airbnb craze. And why not? It’s a smart way to profit off a room you don’t use regularly or to earn more on a rental unit. However, as ...